Marc Schoen, Director of The Bellevue Hospital’s Diagnostic Imaging Department, was named nominee for the 2019 Ohio Hospital Association’s (OHA) Albert E. Dyckes Health Care Worker of the Year Award.
The Albert E. Dyckes Health Care Worker of the Year Award has been given annually since 1996 to one Ohio caregiver who personifies a leader, gives back to the community, and routinely goes beyond the call of duty and has overcome odds to succeed. The hospital staff nominated Marc for the award based on the criteria of the award and how he represents the values of the hospital.
Marc began his career as a radiologic technologist more than 34 years ago and since then has expanded his skills as a tech and leader. During his 28 years at the hospital, he has served as a radiologic technologist and Director of Diagnostic Imaging.
“Clinically, Marc is one of the most highly skilled techs I have met,” says Patty Semer, VP of Administration. “He has training in X-Ray, nuclear medicine, computed tomography (CT) and magnetic resonance imaging (MRI), understanding the physics behind each modality.”
Marc leads a staff of 33 employees and also plans, organizes and supervises the department’s day-to-day and long-term functions. He is a researcher and has been instrumental in bringing cutting-edge technology to our patients. Sara Brokaw, VP of Patient Care Services describes Marc as a great facilitator and listener.
"He builds his team to be highly functioning and trusts them to do their jobs," says Brokaw.
Not only is Marc invested in people, he cares about the hospital’s success. For example, when a new service line, Vein & Body Specialists, was added in 2017, Marc stepped in to take the lead. Since then, he has successfully grown the types of amenities offered and expanded the services.
As a compassionate caregiver, it is in Marc’s nature to jump in and help whenever he is needed. Marc is usually one of the first individuals to respond to emergency codes and the last to leave. When he first started at The Bellevue Hospital, Marc was one of about ten men in the building and was known as the jack-of-all-trades. He would show up to codes, help with lifting and moving patients, and after he would figure out how the hospital could improve the next time.
"Marc takes ownership - for both good and bad. If something doesn't turn out how he thinks it should, Marc takes responsibility for the issue and returns with an action plan to improve future outcomes," says Sara Brokaw.
The Bellevue Hospital’s mission is caring for our patients and our community as members of our family. As a native of Bellevue, Marc is fully vested in the hospital and its patients. According to Peg Natole, one of Marc’s former supervisors, he is dedicated to the hospital and always puts patient-centered care at the forefront of what he does.
“His first priority is doing what is best for patients that utilize our Diagnostic Imaging services,“ Peg explains.
The hospital’s core values include respect, accountability, learn and grow, and professionalism. Marc encompasses these values and utilizes them in his interactions with patients, staff and colleagues. Marc is professional and respectful with patients providing both kindness and empathy. Peg recalls when Marc was in direct patient care that he possessed the skill to put people at ease and make them comfortable by covering them with a blanket, getting them a pillow or asking them if they needed anything.
Marc’s compassion also extends beyond the hospital’s walls. He has consistently given his time and talents to the community. He is a member of the Immaculate Conception Church and was instrumental in founding the church’s “Vision” committee. He also is a past recipient of the National Catholic Education Distinguished Graduate Award given to ‘outstanding graduates who have pursued the highest professional and personal standards.’
Even before he had children, Marc, now a father of four, coached and mentored teens as a volunteer for the Catholic Youth Organization sports leagues. He served in this role more than 25 years.
“Marc is passionate about coaching. He is an excellent teacher and motivator,“ says his wife, Marianne.
He also was active in the renovation of Harmon Field (a football field used by Immaculate Conception School in Bellevue.) The teams had always practiced at Harmon Field, but prior to the renovation there were no bleachers, locker rooms or concession stand.
“So the school’s football team could play home games there, Marc spearheaded a capital campaign to renovate the field,” Marianne explains. In 2007, the Harmon Field Renovation Project Group received the Bellevue Chamber of Commerce Distinguished Service Award and Marc accepted the award on the group’s behalf.
Marc will represent The Bellevue Hospital at the OHA Recognition Dinner in Columbus in June.