The Bellevue Hospital’s (TBH) mission has always been to provide “Quality Care, Close to Home.” One of the best ways to do this is to listen to what TBH patients and their families have to say.
Recently, TBH implemented its Patient and Family Advisory Council (PFAC) to encourage patients and family members to provide input on practices and policies affecting the services TBH patients receive.
The PFAC is comprised of patients, family members and hospital staff, and promotes a collaborative relationship between these groups to help create a patient-centered care environment. The goal of the PFAC is to channel information, needs and concerns to help TBH improve the safety and quality of healthcare patients and family members receive. The PFAC provides an opportunity for the healthcare team to hear the voice of patients and families, and implement change where needed.
TBH is currently looking for advisors to serve on the PFAC. Advisors need to be a current or former TBH patient or a patient’s family member, be able to work and speak comfortably in a group setting, be able to respect diversity and listen to the opinions of others, and be able to attend routine PFAC meetings throughout the year.
If you are interested in becoming a PFAC advisor, you may pick up an application at the registration desk inside the hospital, or complete an application online HERE. A hospital staff member will contact you after your application is received. Prospective candidates will then be interviewed by current council members.
For more information about the PFAC, call 419.483.4040, Ext. 4205.