The Patient Financial Services Department
mission is to help
patients with their medical expenses in a most timely, efficient,
caring and confidential manner.
We process and submit all hospital-based
charges to your insurance company based on the information
provided at registration.
You are responsible for any deductible,
coinsurance and non-covered amounts your insurance company says is
If you need to update or change your
insurance information, please contact us within 48 hours of coming
to the hospital to update your account information.
Co-pays and Deductibles
Thank you for selecting The Bellevue Hospital for your
healthcare services. We want to tell you about our billing and
payment procedures. Medicaid, Workers’ Compensation
and some Medicare plans, if you have a current card or proof of
coverage, will be billed for the hospital’s services.
If you were involved in an auto accident, a copy of your bill will
be sent to you and you must submit the bill to the auto insurance
company. If the bill is not resolved in 60 days, we will try to
bill your health insurance. If there is no health insurance, or
they do not pay, the account will become a self-pay bill.
If you have no health insurance, or owe a balance, have
questions or problems concerning your bill, you may qualify for
financial assistance. Please call 419.483.4040 Extension 4888 or
• We will contact you before your appointment for a 5-10
minute call to get personal, insurance and contact information.
• Benefits for you:
- No delays on your appointment day
- We contact your insurance, if necessary, to assure
For example, we will obtain a pre-authorization or
pre-certification if required.
• Before your appointment, you can get a Patient
• Our Financial Counselors can offer information on payment
plans, and assistance programs.
• We offer a variety of payment methods including, cash,
check, debit or credit cards, autopay or flexible spending
You will receive a separate bill from each physician
involved with your care. If you have
questions, please call the number below or listed on your
(Emergency Professional Services Inc.)
800.754.9764 or 800.827.3458
(South Shore Radiology)
Click here to download a brochure
Separate billing statements:
If you have certain tests or treatments
while you are in the hospital, you may receive bills from various
are for professional services rendered by these doctors in
diagnosing and interpreting test results while you were a patient.
Pathologists, radiologists, cardiologists, anesthesiologists and
other specialists perform these services and are required to
submit separate bills. If you have any questions about these
bills, please call the number printed on the statement you
Payment in full of the amount owed is expected upon receipt of
Payment can be made through the following
Visa, Mastercard, and Discover credit cards
Online Bill Pay is available via our
Patients who wish to make payment
arrangements should contact our office for more information:
419-483-4040 ext. 4288
If you have questions about your bill,
419-483-4002 or 800-521-7747
Monday – Friday
8:30 am -7:00 pm
Onsite Cashier office hours:
Monday - Friday 8
We are closed on weekends and holidays.
To Fax Insurance information to our office:
Fax: 419-483-1306 attn: Insurance Information
required when faxing:
Date of service
Copy of Insurance card (front and back of
Name and Phone number of person providing
Financial Assistance Information
If you do not have health insurance or your
services are not covered by your plan, a financial counselor will
discuss financial arrangements with you.
The Bellevue Care Financial Assistance
Program may be able to help you with hospital related expenses.
The Financial Assistance application (Click
Here) must be completed and returned to the Patient Financial
Services Department at the following address:
The Bellevue Hospital
PO Box 8004
Bellevue, OH 44811
Hospital Care Assurance Program (HCAP) ~
In compliance with the Ohio Hospital Care
Assurance Program (HCAP), The Bellevue Hospital offers basic,
medically necessary hospital-level services free of charge to Ohio
residents whose incomes are at or below the Federal Poverty Income
Guideline, and who are not recipients of Medicaid.
Bellevue Care Assistance Program ~
Patients are eligible for financial
assistance on a sliding scale through an application process.
Our Financial Assistance application and
the income guidelines are listed on our website under Patient
Financial Services and also on the Online Bill Pay link.
Patient Financial Counselor
419-483-4040 ext 4223 or 4888