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The Patient Financial Services Department mission is to help patients with their medical expenses in a most timely, efficient, caring and confidential manner. 

We process and submit all hospital-based charges to your insurance company based on the information provided at registration.  

You are responsible for any deductible, coinsurance and non-covered amounts your insurance company says is your responsibility. 

If you need to update or change your insurance information, please contact us within 48 hours of coming to the hospital to update your account information.

Co-pays and Deductibles

Thank you for selecting The Bellevue Hospital for your healthcare services. We want to tell you about our billing and payment procedures. Medicaid, Workers’ Compensation
and some Medicare plans, if you have a current card or proof of coverage, will be billed for the hospital’s services.

If you were involved in an auto accident, a copy of your bill will be sent to you and you must submit the bill to the auto insurance company. If the bill is not resolved in 60 days, we will try to bill your health insurance. If there is no health insurance, or they do not pay, the account will become a self-pay bill.

If you have no health insurance, or owe a balance, have questions or problems concerning your bill, you may qualify for financial assistance. Please call 419.483.4040 Extension 4888 or 4223

Scheduled Services
• We will contact you before your appointment for a 5-10 minute call to get personal, insurance and contact information.
• Benefits for you:
- No delays on your appointment day
- We contact your insurance, if necessary, to assure coverage.

For example, we will obtain a pre-authorization or pre-certification if required.
• Before your appointment, you can get a Patient Responsibility Estimate.
• Our Financial Counselors can offer information on payment plans, and assistance programs.
• We offer a variety of payment methods including, cash, check, debit or credit cards, autopay or flexible spending accounts.

You will receive a separate bill from each physician involved with your care. If you have
questions, please call the number below or listed on your bill.

Emergency Physicians
(Emergency Professional Services Inc.)

(Bellevue Anesthesia)
800.754.9764 or 800.827.3458

Radiology Physicians
(South Shore Radiology)

(Bayless Pathology)

Click here to download a brochure

Separate billing statements:  
If you have certain tests or treatments while you are in the hospital, you may receive bills from various providers.
  These bills are for professional services rendered by these doctors in diagnosing and interpreting test results while you were a patient. Pathologists, radiologists, cardiologists, anesthesiologists and other specialists perform these services and are required to submit separate bills. If you have any questions about these bills, please call the number printed on the statement you receive.

Payment Arrangements: 
Payment in full of the amount owed is expected upon receipt of your statement.

Payment can be made through the following options:

  • Cash

  • Check

  • Money order

  • Visa, Mastercard, and Discover credit cards

  • Online Bill Pay is available via our website

Patients who wish to make payment arrangements should contact our office for more information:  

Patient Financial Services
419-483-4040 ext. 4288

If you have questions about your bill, please call:
419-483-4002 or 800-521-7747

Monday – Friday      8:30 am -7:00 pm

Onsite Cashier office hours:
Monday - Friday 8 am-4:30 pm

We are closed on weekends and holidays.

To Fax Insurance information to our office:
Fax: 419-483-1306 attn: Insurance Information

Information required when faxing:

Patient Name
Date of service
Copy of Insurance card (front and back of card)
Name and Phone number of person providing information.      

Financial Assistance Information

If you do not have health insurance or your services are not covered by your plan, a financial counselor will discuss financial arrangements with you.

The Bellevue Care Financial Assistance Program may be able to help you with hospital related expenses.  

The Financial Assistance application (Click Here) must be completed and returned to the Patient Financial Services Department at the following address:

The Bellevue Hospital
Attn: Financial Counseling
PO Box 8004
Bellevue, OH 44811

Hospital Care Assurance Program (HCAP) ~
In compliance with the Ohio Hospital Care Assurance Program (HCAP), The Bellevue Hospital offers basic, medically necessary hospital-level services free of charge to Ohio residents whose incomes are at or below the Federal Poverty Income Guideline, and who are not recipients of Medicaid.

Bellevue Care Assistance Program ~
Patients are eligible for financial assistance on a sliding scale through an application process.  

Our Financial Assistance application and the income guidelines are listed on our website under Patient Financial Services and also on the Online Bill Pay link.  

Patient Financial Counselor
419-483-4040 ext 4223 or 4888

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